Marriott's Waikoloa Ocean Club

The pools were amazing! Water slide for the kids. Easy walk to a beautiful beach with a boardwalk and nature signs.

we enjoyed the two room suite and the kitchenette. kids love the pools

We booked Marriott's Waikoloa Ocean Club for the last day of our family vacation, 11/20. Our kids had been begging to go because of the water slide. First thing my daughter wanted to do was go down the slide. We went up & were told that a group of adults were in the middle of a race so she would have to work into their rotation if she wanted to go down. I tried to ask the slide attendant but he wouldnt respond to me or even acknowledge I was speaking. She did get to go later on and enjoyed it. My son was 1" too short but we noticed kids much shorter going so we took him up & they let him go 3 times before saying he was too short. Literally while we were being told he was too short a shorter kid walked past and was allowed to go. When I asked why he was allowed I was told that "his parents were part of the earlier race" and that "he had been swim tested." I was told my kid wasnt swim tested because he had a life vest on. He wore a life vest as a secondary precaution since he would be going down the slide alone. I went into the front desk to speak to a manager and was told they were in a meeting and would call me back which they never did. I emailed after we were home & got a response several days later that basically justified the race. On another note, you are not able to write a review for this facility unless you receive a survey asking you to do so. I would guess that is how they maintain their review level.

This property is fantastic and my family and I had a great time! The staff was welcoming and they had a lot of activities available. The pools are very clean, and being that it looks over Waikoloa Beach, it's a beautiful view. The beach itself is very close and walkable, and it was great fun to hop down to the beach and up to the pool for some reasonably priced food.

Honestly one of the best hotels I've ever stayed in. We stayed here 12 years ago before it was redone and the new version was ten times better. The property is breathtakingly beautiful with new pools and an open lobby where you see the pools and the sea. The hotel has a beach in the front with great service to set up umbrellas and chairs for you. There is a lawn just behind the beach where they have events (movie night for the kids was amazing). Service was outstanding. We came during Covid and all the rules were followed (very clean). We were surprised that Hawaii was so busy even with Covid restrictions. The concierge really helped us get last minute dinner reservations and even got us a last minute spot at their on site luau (two days a week). The room construction is new and feels modern and up to date; we had the ocean view. Beds were super comfortable. The bathroom has some features that might be more popular with the 20 something crowd like a window into the bathtub but don't worry it can be covered. Overall you can't go wrong with this hotel if you are willing to pay for it.